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Siena

What we did
Website design
Webflow development
Industries
AI
Customer Experience
Location
New York, US
Growth stage
Series A

Siena is the empathic AI customer service platform for commerce, resolving up to 80% of customer conversations for brands like Kitsch, Simple Modern, and K18. In November 2023, Sierra Ventures led Siena's $4.7M seed round, announced the same month the new site went live. The timing was not an accident.

Results

$4.7M

seed announced the month the new site launched

37%

more sessions in the two months after launch

27%

longer average session time after the relaunch

Challenge

Siena was growing fast on a single-page site that had no room for the story. One page had to carry the product, the proof, and a category the market was still learning to name, and it could not hold any of it.

The company was weeks from announcing its seed round, which meant investors, press, and prospects were all about to look at once. A one-pager was not the thing they should find.

Approach

One decision drove the rest: give Siena's story the space it never had. We designed a full site around how an ecommerce operator actually evaluates AI support: what it does, what it resolves, and what brands like theirs achieved with it, each with a page of its own.

Then we made it move. Micro animations and interaction carry the demo feel, so a product that promises human warmth in AI does not sit on a static page.

$4.7M

seed announced the month the new site launched

37%

more sessions in the two months after launch

27%

longer average session time after the relaunch